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CompTIA Server+ 2005 (SK0-002) Series: Server Problem Determination
Product Code: svrp14 Time: 3.0 hour(s) CEUs: Available

Summary:
This course explains how to use diagnostic hardware tools and utilities to evaluate problems with the server.

Objectives:

  • Escalate problems properly
  • Evaluate the server startup process for problems
  • Determine if a server problem is caused by configuration errors, hardware failures or software problems
  • Use hardware diagnostic tools and utilities
  • Shut down different server operating systems


Topics:

  • Gathering information and handling escalations
  • Using server-related documentation
  • System evaluation
  • Hardware, software, and configuration problems
  • Diagnostic tools and utilities
  • Server operating system shutdowns
  • Troubleshooting server networks

Technical Requirements:
P500+ Processor, 128MB of RAM; Windows 2000, 2003, XP, Minimum screen resolution 800x600, Internet Explorer 5.5 or higher; Windows Media Player 9.0 or higher; Flash 8.0 or higher; 56K minimum connection; broadband (256 kpbs or higher) connection recommended; Javascript, DHTML and cookies enabled; Sound card with speakers or headphones strongly recommended.

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